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Policies.
Shipping Policy
We dispatch every order within 48 hours from our Copenhagen studio. Standard delivery arrives within 3–6 business days. Complimentary carbon-neutral shipping is included on all orders over $150.
Returns & Exchanges
We accept 30-day returns on unused items in original packaging. Please write to studio@pawluxe.com to initiate. Personalised pieces are final sale.
Privacy Policy
We collect only the information necessary to fulfil your order and improve your experience. We do not sell your data. Read our full privacy commitment on request.
Terms of Service
By purchasing from PawLuxe, you agree to our terms including product care, warranty coverage, and delivery expectations. Solid brass hardware is guaranteed for the life of the piece.